List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 | Determine job requirements | 1.1 | Follow standard operating procedures (SOPs) |
| 1.2 | Comply with work health and safety (WHS) requirements at all times |
| 1.3 | Use appropriate personal protective equipment (PPE) in accordance with SOPs |
| 1.4 | Identify job requirements from specifications, drawings, job sheets or work instructions |
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2 | Prepare to provide support to global operations | 2.1 | Gather and analyse information on global markets and global production operations in accordance with workplace practices |
| 2.2 | Investigate sourcing of equipment, materials and staffing in consultation with overseas contacts |
| 2.3 | Check quality standards and safe work practices to ensure compliance |
| 2.4 | Make recommendations on production or marketing requirements in accordance with workplace practices |
| 2.5 | Organise machine operations, staff and production processes needed for offshore operations, in collaboration with overseas contacts, to meet production requirements |
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3 | Assist in implementing global production operations and process improvements | 3.1 | Identify, specify and implement requirements for efficient global production, in collaboration with Australian and overseas contacts, and in accordance with workplace practices |
| 3.2 | Check compliance of global production operations with specified requirements in collaboration with overseas contacts |
| 3.3 | Identify, report, record and investigate non-compliance to determine causes |
| 3.4 | Use outcomes of monitoring activities and feedback from overseas production staff to identify and implement actions to prevent or correct non-compliance |
| 3.5 | Communicate changes to relevant personnel in a logical and easily understood manner |
| 3.6 | Monitor changes to confirm improvement to production efficiency |
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4 | Review global marketing strategies and policies | 4.1 | Interpret outcomes of research and analysis of global marketing data and make recommendations on opportunities and strategies |
| 4.2 | Prepare reports on marketing opportunities and strategies and present to relevant persons in the workplace |
| 4.3 | Provide assistance to marketing managers in Australia and overseas to implement global marketing strategies and policies |
| 4.4 | Review feedback on marketing performance in accordance with workplace practices |
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5 | Implement and document improvements to global marketing performance | 5.1 | Identify opportunities for improvements in global marketing strategies in collaboration with others, and make recommendations to relevant workplace personnel |
| 5.2 | Implement approved improvements to global marketing in accordance with workplace practices |
| 5.3 | Maintain global production and marketing coordination, monitor records and prepare reports, where necessary, in accordance with workplace practices |
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:
reading and following work instructions, standard operating procedures (SOPs), safe work practices
applying relevant standards
identifying sources of equipment, materials and staffing for global production, in consultation with overseas contacts
organising machine operations, staff and production processes needed for offshore operations, in collaboration with overseas contacts, to meet production requirements
checking overseas quality standards and safe work practices, and implementing opportunities to prevent or correct non-compliance
liaising with offshore contacts on production/marketing matters, and identifying and implementing opportunities to improve global marketing strategies and outcomes
communicating in a logical and easy to understand manner
interpreting outcomes of research and analysis of global marketing data, and providing assistance to marketing managers in Australia and overseas to implement global marketing strategies and policies
implementing and documenting improvements to global marketing performance
maintaining global production and marketing coordination, monitoring records and preparing reports, where necessary, in accordance with workplace practices.
Evidence must be provided that demonstrates knowledge of:
safe work practices and procedures and use of personal protective equipment (PPE)
relevant Australian Standards
production control and efficiency processes
quality assurance processes
production processes
work health and safety (WHS) and environmental aspects of relevant enterprise activities
workplace procedures and reporting processes
international regulations, pricing structures and import/export factors
production times, quality assurance factors and production/marketing
global marketing opportunities and improvement strategies
global production operations and/or marketing arrangements
relevant WHS legislation, regulatory requirements and codes of practice
workplace procedures
report and documentation requirements.
Assessors must:
satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator
have vocational competency in providing global operations support, at least to the level being assessed, with relevant industry knowledge and experience.
Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required including relevant workplace procedures, product and manufacturing specifications associated with this unit.
The unit is applicable to all TCF sectors and assessment must ensure it is delivered to suit the industry it is being applied to.